With Idola as your partner, expect more from
your investments in building and managing your applications. More
than simply a tactical advantage, application management outsourcing is a strategic
partnership that helps unlock greater value from your technology
investments.
Product Implementations and Upgrades
We provide standard technical installation services
along with the requisite advisory services that lead to a successful
project. Our expertise allows us to assist our FSV partners with
Business Requirement and Functional Requirement Documents along
with updates to policy and procedure that will guide an implementation
in line with true business needs. Leveraging our "just in time"
staffing model, we will deploy products quicker and at lower cost
than provided by full time staff.
Environment Configuration
Technicians can be provided that will setup servers,
relational databases, network infrastructure, and pre-requisite
software for your projects. Idola’s expertise in product implementations,
testing, and disaster recovery will lead to efficient and effective
technology environments.
Application Maintenance
Ongoing application support and maintenance services
can be offered to an FSV. Support plans can be tailored to specific
needs and can range from first level to full remediation support.
Using facilities both inside and outside the US, Idola can offer
full 24 X 7 coverage of the most critical applications.
SWIFT Services
A full range of services can be offered for customers
using the SWIFT network. These services include training, consulting,
SWIFT software installation and upgrades, development of interfaces
to third party applications, message translation and transaction
extracts, disaster recovery planning, and full outsourcing of the
SWIFT operation.
